Last Updated Date: Sept 23, 2026
These Terms of Service (“Terms”) govern your access to and use of the House of Duaa website located at https://houseofduaa.com (the “Site”), as well as any purchase of products and/or services offered through the Site (collectively, the “Services”).
These Terms are subject to change by House of Duaa without prior written notice at any time, in our sole discretion. For purposes of these Terms, “House of Duaa”, the “Company”, “we,” “us,” or “our” refers to Duaa Brands LLC d/b/a House of Duaa, an Illinois limited liability company. The “Company” includes its affiliates and their respective officers, directors, employees, contractors, and agents.
Any changes to the Terms will be in effect as of the “Last Updated Date” referenced on the Site. You should review these Terms before purchasing any product or services that are available through this Site. Your continued use of this Site after the “Last Updated Date” will constitute your acceptance of and agreement to such changes.
By agreeing to these Terms, you also agree to our House of Duaa Privacy Policy (https://houseofduaa.com/pages/privacy-policy) and Shipping and Returns Policy (https://houseofduaa.com/pages/shipping-returns), each of which is expressly incorporated by reference herein and agreed to by you when agreeing to these Terms.
These Terms do not alter in any way the terms or conditions of any other agreement you may have with the Company for products, services, or otherwise. If you use the Services on behalf of any entity, you represent and warrant that you are authorized to accept these Terms on such entity’s behalf.
PLEASE READ THESE TERMS CAREFULLY. BY ACCESSING, USING, OR PURCHASING FROM THE SITE, YOU AGREE TO BE BOUND BY THESE TERMS AND ALL POLICIES INCORPORATED BY REFERENCE, INCLUDING OUR PRIVACY POLICY, COOKIE POLICY (IF ANY), SUBSCRIPTION POLICY (IF ANY), RETURN POLICY, AND SHIPPING POLICY. IF YOU DO NOT AGREE, DO NOT USE THE SITE OR PURCHASE PRODUCTS.
THESE TERMS INCLUDE AN AGREEMENT TO ARBITRATE CERTAIN DISPUTES AND A CLASS ACTION WAIVER. SEE SECTION 18.
SECTION 1 — ONLINE STORE TERMS
By using the Services, you represent that you are at least the age of majority in your jurisdiction, or that you are the age of majority and you have given us consent to allow any minor dependents to use the Services.
You may only use the Services in compliance with these Terms and all applicable laws. You may not use our products for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction (including intellectual property laws).
You may not transmit, introduce, or distribute through the website or services any virus, worm, malware, malicious code, or other code, file, or program designed to disrupt, damage, disable, interfere with, or gain unauthorized access to any system, network, data, or device.
A breach or violation of these Terms may result in immediate termination of your access to the Services. Any use of the Services not expressly permitted by these Terms is a breach and may violate copyright, trademark, and other laws.
SECTION 2 — ORDER ACCEPTANCE AND CANCELLATION
You agree that your order is an offer to buy, under these Terms, all products and services listed in your order. All orders must be accepted by us, or we will not be obligated to sell the products or services to you. We may choose not to accept orders at our sole discretion, even after we send you a confirmation email with your order number and details of the items you have ordered.
SECTION 2 — GENERAL CONDITIONS
We reserve the right to refuse Services to anyone for cause (for example, suspected fraud, policy violations, or illegal activity), to the extent permitted by law.
You understand that content you submit through the website, other than payment card information, may be transmitted over various networks and may be modified as necessary to conform to technical requirements of connecting networks or devices. Payment card information is encrypted during transmission in accordance with applicable industry standards.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Services, use of the Services, access to the Services, or any contact on the Site through which the Services are provided, without our express written permission.
Headings are included for convenience only and do not affect interpretation.
SECTION 3 — ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION
We are not responsible if information on the Site is not accurate, complete or current. Materials are provided for general information and should not be relied upon as the sole basis for making decisions. Any reliance is at your own risk.
The Site may contain historical information, which is not current and is provided for reference only. We may modify Site content at any time, but we have no obligation to update any information. It is your responsibility to monitor changes.
SECTION 4 — MODIFICATIONS TO SERVICES AND PRICES
Prices for products are subject to change without notice.
We reserve the right to modify or discontinue the Services (or any part of them) without notice.
To the extent permitted by law, we are not liable to you or any third party for modifications, price changes, suspensions, or discontinuances.
SECTION 5 — SUBSCRIPTIONS (IF APPLICABLE)
If we offer subscription products or subscription delivery programs, the following applies:
By purchasing a subscription, you agree to an initial and recurring subscription fee at the then-current rate and accept responsibility for recurring charges until you cancel. Automatic Renewal: Your subscription will renew automatically unless canceled through your account or by contacting us as described in our Subscription Policy (if applicable).
Changes and Cancellations: You may cancel according to our Subscription Policy. Subscription changes may require advance notice before the next billing/shipment cycle.
Skip/Reschedule (If Offered): If we allow skips or rescheduling, the rules and limits will be described in our Subscription Policy and will apply to your subscription.
SECTION 6 — SHIPMENTS; DELIVERY; TITLE AND RISK OF LOSS
We will arrange for shipment of the products you purchase. Available shipping methods, estimated delivery times and applicable shipping and handling charges will be displayed during the ordering process or on the applicable product page. Please check the individual product page for specific delivery options. You will pay all shipping and handling charges specified during the ordering process. Shipping and handling charges are reimbursement for the costs we incur in the processing, handling, packing, shipping and delivery of your order.
Title and risk of loss pass to you upon our transfer of the products to the carrier. Shipping and delivery dates are estimates only and cannot be guaranteed. We are not liable for any delays in shipments or delivery caused by carriers, supply disruptions, weather, events beyond our reasonable control, or other circumstances outside our control
SECTION 7 — PRODUCTS; AVAILABILITY; DESCRIPTIONS
Certain products may be available exclusively online and may have limited quantities. Returns or exchanges are governed by our Return Policy.
We make efforts to display product images and colors accurately, but we cannot guarantee your device display is accurate.
We reserve the right to limit sales by person, region, or jurisdiction, and to limit quantities offered. Product descriptions and pricing may change without notice. We do not warrant that specifications, pricing, or content are complete, accurate, current, or error-free. If a pricing or description error occurs, we may refuse or cancel an order in our sole discretion.
We may discontinue products at any time. Any offer is void where prohibited.
No Price Protection: Unless required by law, we do not provide price protection or refunds due to later price reductions or promotional offers.
To the extent permitted by law, we do not warrant that product quality will meet expectations or that Service errors will be corrected.
SECTION 8 — BILLING; ACCOUNT INFORMATION; ORDER REVIEW
We reserve the right to cancel or decline orders in our sole discretion or for specific reasons (for example, suspected fraud, pricing errors, inventory issues, or suspected resale activity), subject to applicable law.
We may limit or cancel quantities per person, household, or order, including orders under the same account, payment method, and/or billing/shipping address. If we change or cancel an order, we may attempt to notify you using the email and/or phone provided at checkout.
You agree to provide current, complete, and accurate purchase and account information and to promptly update information (including email, billing details, and payment methods) so we can complete transactions and contact you.
You agree you will not use any payment method unless you are legally authorized to do so.
If you place an order on behalf of a business, you represent that you have authority to bind that business to these Terms.
SECTION 9 — OPTIONAL TOOLS
We may provide access to third-party tools “as is” and “as available” without warranties or endorsements. Use of such tools is at your own risk and discretion. We are not liable for issues arising from your use of third-party tools to the extent permitted by law.
SECTION 10 — THIRD-PARTY LINKS
The Site may include links to third-party websites not affiliated with us. We are not responsible for evaluating or guaranteeing third-party content, accuracy, products, or services. Transactions with third parties are between you and the third party.
SECTION 11 — USER COMMENTS, FEEDBACK, AND SUBMISSIONS
If you submit comments, suggestions, ideas, or other materials to us (“Comments”), you grant us the unrestricted right to use, reproduce, modify, publish, distribute, and otherwise exploit those Comments in any form or medium, without compensation or attribution to you.
We are not obligated to keep Comments confidential, pay compensation, or respond. You agree your Comments will not violate third-party rights or include unlawful, defamatory, abusive, obscene, malicious or otherwise harmful content. You are solely responsible for your Comments.
We may take action regarding Comments we believe violate these Terms or create liability, including removing content or reporting unlawful activity to law enforcement.
SECTION 12 — PERSONAL INFORMATION; MARKETING COMMUNICATIONS
Our collection and use of personal information is governed by our Privacy Policy.
Abandoned Cart & Marketing (If Applicable): We may use cookies, pixels, and third-party services to send reminders via email/SMS about items left in your cart. You may opt out as described in the messages or our policies, subject to legal requirements.
If you access third-party services (such as payment processors), their privacy policies apply to data provided to them.
If you place an order for another person, you agree you have obtained their consent for providing their information to us.
SECTION 13 — ERRORS, INACCURACIES, AND OMISSIONS
We may correct typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, shipping charges, transit times, and availability. We may change or update information or cancel orders if any information is inaccurate, including after you submit your order, to the extent permitted by law.
We have no obligation to update information except as required by law.
SECTION 14 — PROHIBITED USES
You are prohibited from using the Site or content:
(a) for unlawful purposes;
(b) to solicit unlawful acts;
(c) to violate laws or regulations;
(d) to infringe intellectual property;
(e) to harass, abuse, defame, or discriminate;
(f) to submit false information;
(g) to upload malware;
(h) to collect others’ personal info improperly;
(i) to spam, phish, scrape, or crawl without permission;
(j) for obscene or immoral purposes; or
(k) to interfere with security features.
We may terminate your access for prohibited uses.
SECTION 15 — PRODUCT SAFETY AND USE
Our fragrance oils are intended to be used only as directed and in accordance with the instructions and warnings provided with the applicable product. Keep products out of reach of children and pets, and discontinue use if irritation or other adverse effects occur.
SECTION 16 — DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
Certain products offered through our Site are branded, marketed, or sold by us but may be manufactured, produced, packaged, or supplied by third-party manufacturers or suppliers. We do not necessarily manufacture the products offered on our Site.
Except for any express warranty specifically provided by us in writing with respect to a particular product, we do not provide any warranties with respect to the products or services offered on our Site. Certain products may be subject to warranties provided by the applicable manufacturer or supplier. Any such warranty is subject solely to the terms and conditions of that warranty. Where applicable, warranty information will be included with the product, made available on the applicable product page, or otherwise provided to you.
ALL PRODUCTS OFFERED ON THIS SITE ARE PROVIDED “AS IS” AND “AS AVAILABLE,” EXCEPT TO THE EXTENT AN EXPRESS WARRANTY IS PROVIDED BY US OR THE APPLICABLE MANUFACTURER OR SUPPLIER. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW AND WE DISCLAIM ALL OTHER WARRANTIES WITH RESPECT TO THE PRODUCTS OFFERED ON THIS SITE, INCLUDING, WITHOUT LIMITATION, ANY (A) WARRANTY OF MERCHANTABILITY; (B) WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE; OR (C) WARRANTY AGAINST INFRINGEMENT OF INTELLECTUAL PROPERTY RIGHTS OF A THIRD PARTY; WHETHER EXPRESS OR IMPLIED BY LAW, COURSE OF DEALING, COURSE OF PERFORMANCE, USAGE OF TRADE, OR OTHERWISE.
WE MAKE NO WARRANTIES WHATSOEVER WITH RESPECT TO THE SERVICES OFFERED ON THIS SITE EXCEPT AS EXPRESSLY STATED IN THESE TERMS. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW. ALL WARRANTIES WITH RESPECT TO THE SERVICES, EXPRESS AND IMPLIED, ARE EXPRESSLY DISCLAIMED.
SOME JURISDICTIONS LIMIT OR DO NOT ALLOW THE DISCLAIMER OF IMPLIED OR OTHER WARRANTIES SO THE ABOVE DISCLAIMER MAY NOT APPLY TO YOU. NOTHING IN THESE TERMS IS INTENDED TO LIMIT OR EXCLUDE NON-WAIVABLE STATUTORY RIGHTS AVAILABLE TO YOU UNDER APPLICABLE LAW.
TO THE EXTENT A PRODUCT IS COVERED SOLELY BY A WARRANTY PROVIDED BY A THIRD-PARTY MANUFACTURER OR SUPPLIER, WE ARE NOT RESPONSIBLE FOR THAT THIRD PARTY’S FAILURE TO PERFORM ITS WARRANTY OBLIGATIONS, EXCEPT TO THE EXTENT OTHERWISE REQUIRED BY APPLICABLE LAW.
WE MAY RELY ON INFORMATION, CERTIFICATIONS, REPRESENTATIONS, TESTING, OR OTHER ASSURANCES PROVIDED BY THIRD-PARTY MANUFACTURERS AND SUPPLIERS REGARDING PRODUCT QUALITY, SAFETY, COMPLIANCE, OR FITNESS FOR SALE.
YOU AFFIRM THAT WE SHALL NOT BE LIABLE, UNDER ANY CIRCUMSTANCES, FOR ANY BREACH OF WARRANTY CLAIMS OR FOR ANY DAMAGES ARISING OUT OF THE MANUFACTURER’S FAILURE TO HONOR ITS WARRANTY OBLIGATIONS TO YOU.
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL WE OR OUR AFFILIATES OR THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR REPRESENTATIVES BE LIABLE TO YOU OR ANY THIRD PARTY FOR CONSEQUENTIAL, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR ENHANCED DAMAGES, OR FOR LOST PROFITS, LOST REVENUES, OR DIMINUTION IN VALUE, ARISING OUT OF OR RELATING TO THE PRODUCTS, SERVICES, SITE, OR THESE TERMS, REGARDLESS OF (A) WHETHER SUCH DAMAGES WERE FORESEEABLE, (B) WHETHER OR NOT WE WERE ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND (C) THE LEGAL OR EQUITABLE THEORY (CONTRACT, TORT, OR OTHERWISE) UPON WHICH THE CLAIM IS BASED.
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO ANY PRODUCT, SERVICE, OR TRANSACTION UNDER THESE TERMS SHALL NOT EXCEED THE AMOUNT ACTUALLY PAID BY YOU FOR THE PRODUCT OR SERVICE GIVING RISE TO THE CLAIM. THE LIMITATIONS IN THIS SECTION DO NOT APPLY TO LIABILITY THAT CANNOT LAWFULLY BE LIMITED OR EXCLUDED.
SECTION 17 — INDEMNIFICATION
You agree to indemnify, defend, and hold harmless the Company and its affiliates, officers, directors, employees, agents, contractors, licensors, service providers, and suppliers from any claim or demand (including reasonable attorneys’ fees) arising out of your breach of these Terms, your violation of law, or your violation of third-party rights.
SECTION 18 — AGREEMENT TO ARBITRATE; CLASS ACTION WAIVER
PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS.
YOU AND THE COMPANY ARE AGREEING TO GIVE UP ANY RIGHTS TO LITIGATE CLAIMS IN A COURT OR BEFORE A JURY, OR TO PARTICIPATE IN A CLASS ACTION OR REPRESENTATIVE ACTION WITH RESPECT TO A CLAIM. OTHER RIGHTS THAT YOU WOULD HAVE IF YOU WENT TO COURT MAY ALSO BE UNAVAILABLE OR MAY BE LIMITED IN ARBITRATION.
Except for disputes eligible for small claims court, any claim, dispute, or controversy between you and the Company arising out of or relating in any way to these Terms, the Services, or products purchased through the Site will be resolved exclusively and finally by binding arbitration before a single arbitrator. This includes claims in contract, tort, or otherwise, whether pre-existing, present, or future, and whether statutory, consumer protection, common law, intentional tort, injunctive, or equitable. The arbitration will be administered by the American Arbitration Association (“AAA”) under its Consumer Arbitration Rules then in effect (the “AAA Rules”), except as modified by this Section 18. The AAA Rules are available at or by calling the AAA at 1-800-778-7879. The Federal Arbitration Act governs the interpretation and enforcement of this Section 18.
Except as provided below, the arbitrator has exclusive authority to resolve any dispute relating to the interpretation, applicability, enforceability, or formation of this Section 18. This includes any claim that all or part of this Section 18 is unconscionable, void, or voidable.
The arbitrator may grant any relief on an individual basis that would be available in court under law or in equity. The arbitrator’s award will be final and binding on the parties, and judgment on the award may be entered in any court of competent jurisdiction.
CLASS ACTION WAIVER. YOU AND THE COMPANY AGREE THAT CLAIMS MAY BE BROUGHT ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED, REPRESENTATIVE, OR PRIVATE ATTORNEY GENERAL PROCEEDING. The arbitrator may not consolidate more than one person’s claims and may not preside over any form of class or representative proceeding. Notwithstanding paragraph (c), any challenge to the enforceability of this paragraph (e) may be decided only by a court of competent jurisdiction.
Payment of all filing, administration, and arbitrator fees will be governed by the AAA Rules. If you prevail on any claim that affords the prevailing party attorneys’ fees, the arbitrator may award reasonable fees to you under the standards for fee shifting provided by law.
Either party may bring an individual claim in small claims court for disputes within that court’s jurisdiction.
You may opt out of this Section 18 by notifying us in writing within 30 days of the date you first accept these Terms. To opt out, email info@houseofduaa.com with your name, the email address associated with your orders, and a clear statement that you wish to opt out of arbitration. Opting out will not affect any other provision of these Terms.
If any part of this Section 18 is found unenforceable, that part will be severed and the rest of this Section 18 will be enforced. However, if paragraph (e) is found unenforceable, this entire Section 18 will be null and void.
SECTION 19 — WHOLESALE
We may, in our discretion, offer certain products for wholesale purchase to approved business customers. Wholesale accounts are subject to our prior approval and may require minimum order quantities or purchase amounts, resale certificates or other documentation, and such additional information as we may reasonably request.
Wholesale pricing, payment terms, shipping terms, return rights, resale restrictions, and other requirements may be governed by a separate wholesale policy, account agreement, order form, or other written terms provided by us. In the event of a conflict between these Terms and any separate wholesale terms, the separate wholesale terms will control with respect to wholesale purchases.
We reserve the right to accept, reject, limit, or cancel any wholesale order, including based on product availability, inventory levels, suspected unauthorized resale, credit concerns, or noncompliance with our wholesale requirements.
Unless expressly authorized by us in writing, wholesale customers may not sell, offer, advertise, or distribute our products through third-party marketplaces or platforms, including Amazon, eBay, Walmart Marketplace, or similar channels, and may not sell to other resellers, distributors, or wholesalers for further resale.
Wholesale customers must comply with any applicable brand standards, resale policies, advertising guidelines, minimum advertised price policies, territorial restrictions, or other reasonable resale requirements communicated by us from time to time.
Wholesale privileges are non-transferable. We may suspend, restrict, or terminate a wholesale account or purchasing privileges if we reasonably believe the customer has violated these Terms, any applicable wholesale terms, or our resale or brand protection requirements.
Nothing in these Terms obligates us to continue offering wholesale pricing, maintain any particular product assortment, or accept future wholesale orders.
SECTION 20 — COMMERCIAL RESALE
Unless expressly authorized by us in writing, you may not resell, offer for resale, advertise, list, or distribute our products through any third-party marketplace, platform, or online sales channel, including Amazon, eBay, Walmart Marketplace, or similar services. Any unauthorized resale or distribution through such channels constitutes a material violation of these Terms and may result in cancellation of orders, suspension or termination of purchasing privileges or accounts, refusal of future sales, and any other remedies available to us under applicable law.
SECTION 21 — CHILD PRIVACY
Our Site and Services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13 without the consent required by applicable law, we will take reasonable steps to delete that information.
If you are under the age of majority in your jurisdiction, you may use the Site only with the involvement and consent of a parent or legal guardian, to the extent required by applicable law.
SECTION 22 — MOBILE MESSAGING
We may offer SMS or other mobile messaging programs from time to time (the “Mobile Service”). By enrolling in or otherwise consenting to a Mobile Service, you agree to receive recurring text messages from or on behalf of House of Duaa at the mobile number you provide. Messages may include transactional or service-related communications, such as order updates and account alerts, as well as promotional or marketing messages, including promotions, special offers, and cart reminders, where permitted by applicable law and based on any consent required by law.
Consent to receive marketing text messages is not a condition of purchasing any product or service from us. Participation in the Mobile Service is voluntary.
We do not charge you for the Mobile Service, but message and data rates or other charges imposed by your wireless carrier may apply. Message frequency may vary. You are responsible for all charges imposed by your wireless carrier in connection with your participation in the Mobile Service.
You may opt out of a Mobile Service at any time by texting STOP to +1 (844) 414-0689 or by using any other opt-out method identified in the applicable message. After opting out, you may receive a one-time confirmation message. If you participate in more than one of our mobile messaging programs, you may be required to opt out of each program separately, except where applicable law requires otherwise.
For assistance with the Mobile Service, text HELP to +1 (844) 414-0689 or contact us at info@houseofduaa.com.
We may change the telephone number, short code, or other contact method used for the Mobile Service from time to time. If we do so, messages sent to a discontinued number or short code, including STOP or HELP requests, may not be received. We will not be responsible for messages sent to a number or short code that is no longer in use, except to the extent otherwise required by applicable law.
Wireless carriers are not responsible for delayed or undelivered messages. You are responsible for providing and maintaining a valid mobile number. If your mobile number changes, you may need to re-enroll in the applicable Mobile Service.
To the fullest extent permitted by applicable law, we are not responsible for failed, delayed, or misdirected delivery of messages, errors in information transmitted through the Mobile Service, or actions taken or not taken in reliance on such messages.
We may modify, suspend, or discontinue any Mobile Service, in whole or in part, at any time, subject to applicable law.
Your participation in the Mobile Service is also subject to our Privacy Notice, which describes how we collect, use, and disclose personal information.
SECTION 23 — ELECTRONIC COMMUNICATIONS
By using the Site, creating an account, or placing an order, you consent to receive electronic communications from us relating to your transactions and use of the Site, including order confirmations, payment and billing notices, shipping and delivery updates, returns and refunds, account notices, security alerts, and other administrative or transactional communications. You may not opt out of communications that are necessary to complete a transaction or administer your account.
Where permitted by applicable law and subject to any required consent, we may also send you promotional or marketing communications. You may opt out of marketing emails at any time by using the unsubscribe link included in the applicable email or by contacting us. Opting out of marketing communications will not affect transactional or administrative communications.
You agree that agreements, notices, disclosures, and other communications that we provide electronically satisfy any legal requirement that such communications be in writing, to the extent permitted by applicable law. You are responsible for maintaining a current and accurate email address and other contact information associated with your account.
SECTION 24 — E-COMMERCE PLATFORM AND PAYMENT PROCESSING
Our online store may be hosted or supported by Shopify Inc. (“Shopify”) or other third-party e-commerce, hosting, payment, analytics, or technology service providers. These providers supply the infrastructure and services that enable us to operate the Site, process transactions, and offer products to you.
Information you provide through the Site may be collected, processed, transmitted, or stored by Shopify or other service providers in accordance with their respective terms, privacy practices, and applicable law.
Payments may be processed by Shopify Payments or other third-party payment processors. We do not necessarily receive or retain your complete payment card information. Payment information is handled by the applicable payment processor and is generally transmitted using industry-standard security measures, including compliance with applicable Payment Card Industry Data Security Standard (PCI DSS) requirements.
We are not responsible for the independent acts, omissions, systems, security practices, or privacy practices of third-party service providers, except to the extent liability cannot be excluded under applicable law.
SECTION 25 — PRODUCT USE; FRAGRANCE SAFETY; INDIVIDUAL SENSITIVITIES
House of Duaa fragrance oils, diffusers, and other home fragrance products are intended solely for their designated ambient fragrance use and must be used only as directed and in accordance with the instructions, warnings, labels and recommended usage guidelines provided with the applicable product. Fragrance oils are concentrated products. Unless a product is specifically labeled for another use, fragrance oils are not intended for ingestion or direct application to the skin. Unless expressly stated otherwise on the product label, fragrance oils are not intended for ingestion, direct application to the skin, or any other use inconsistent with the applicable product instructions. Avoid contact with eyes and skin, keep products out of reach of children and pets, and promptly clean spills in accordance with applicable product instructions. Individual responses to fragranced products may vary. If you or someone in your household has allergies, fragrance sensitivities, respiratory concerns, a medical condition, or other health concerns, you should consult an appropriate healthcare professional before using fragranced products in their environment. If you have questions regarding the suitability of fragrance products around an animal, including an animal with a medical or respiratory condition, you should consult an appropriate veterinarian before use. House of Duaa does not provide medical or veterinary or other professional health advice and does not represent that any product is appropriate for every individual, animal, medical condition, or sensitivity. You are responsible for determining whether a product is appropriate for your intended use and using products in accordance with the applicable instructions, warnings, and recommended usage guidelines. Discontinue use immediately if irritation, discomfort, or an adverse reaction occurs. To the fullest extent permitted by applicable law, we are not responsible for injury, loss, or damage resulting from misuse, improper handling, use contrary to product instructions or warnings, or use for an unintended purpose
SECTION 26 — FORCE MAJEURE
We will not be liable or responsible to you, nor be deemed to have defaulted or breached these Terms, for any failure or delay in our performance under these Terms when and to the extent such failure or delay is caused by or results from acts or circumstances beyond our reasonable control, including, without limitation, acts of God, flood, fire, earthquake, explosion, governmental actions, war, invasion or hostilities (whether war is declared or not), terrorist threats or acts, riot or other civil unrest, national emergency, revolution insurrection, epidemic, lockouts, strikes or other labor disputes (whether or not relating to our workforce), or restraints or delays affecting carriers or inability or delay in obtaining supplies of adequate or suitable materials, materials or telecommunication breakdown or power outage).
SECTION 27 — SEVERABILITY
If any provision of these Terms is invalid, illegal, void, or unenforceable, then that provision will be deemed severed from these Terms and will not affect the validity or enforceability of the remaining provisions of these Terms.
SECTION 28 — TERMINATION
These Terms remain effective unless terminated by you or us. You may terminate by ceasing use of the Services.
We may terminate or restrict your access if we believe you violated these Terms. You remain liable for amounts due up to the termination date.
Sections intended to survive termination (including disclaimers, limitation of liability, arbitration, and indemnification) will survive.
SECTION 29 — ENTIRE AGREEMENT
These Terms and any policies posted on the Site constitute the entire agreement between you and us regarding the Services, superseding prior communications or agreements.
Our failure to enforce any right is not a waiver. Any ambiguities will not be construed against the drafting party.
SECTION 30 — GOVERNING LAW
If you are a consumer in the EEA, UK, or Australia, these Terms may be governed by the law of your country of residence, and disputes may be resolved in your local courts as required by applicable law.
In all other cases, these Terms are governed by the laws of the State of Illinois, without regard to conflict of laws principles, and any disputes not subject to arbitration will be brought in the state or federal courts located in Cook County Illinois.
SECTION 31 — CHANGES TO TERMS
We may update these Terms at any time by posting a new version on the Site. It is your responsibility to check for changes. Continued use after changes constitutes acceptance. Disputes will be resolved under the version in effect when the dispute arose.
SECTION 32 — CONTACT INFORMATION
Questions about these Terms should be sent to
support@houseofduaa.com
SECTION 33 — NO THIRD-PARTY BENEFICIARIES
These Terms do not and are not intended to confer any rights or remedies upon any person other than you.
SECTION 34 — ASSIGNMENT
You will not assign any of your rights or delegate any of your obligations under these Terms without our prior written consent. Any purported assignment or delegation in violation of this Section 34 is null and void. No assignment or delegation relieves you of any of your obligations under these Terms.
SECTION 35 — NOTICES
We may provide any notice to you under these Terms by (i) sending a message to the email address you provide or (ii) by posting to the Site. Notices sent by email will be effective when we send the email and notices we provide by posting will be effective upon posting. It is your responsibility to keep your email address current.
To give us notice under these Terms, you must contact us as follows: (i) by email transmission to info@houseofduaa.com or (ii) by personal delivery, overnight courier, or registered or certified mail to House of Duaa at 636 Remington Drive Unit D 60173. We may update the email address or address for notices to us by posting a notice on the Site. Notices provided by personal delivery will be effective immediately. Notices provided by email transmission or overnight courier will be effective one business day after they are sent. Notices provided by registered or certified mail will be effective three business days after they are sent.
